Privacy Policies and Data Processing

1. Identification of the person responsible:

Verano Ingeniería LTDA, hereinafter referred to as “The company” or “Company”, with NIT 9003218885 and address at Av Cra 7 #156-80, Office 1103, North Point, Torre 1, Bogotá – Colombia, is responsible for the processing of the personal data collected through the Verano.com.co website. If you need to contact the company in relation to the processing of your personal data, you can do so through the email info@veranoglobal.com or the telephone number (+57) 601 656 08 72. The purpose of this policy is to provide compliance with the provisions of Law 1581 of 2012, its regulatory decree 1377 of 2013 and other corresponding regulations that regulate the constitutional right of citizens to authorize the processing of their personal data, as well as to know, update and rectify the information provided. have collected about them in the databases or files of public and private entities. The company takes the necessary precautions to protect the information of users and visitors of the Verano.com.co website in accordance with Colombian and non-Colombian laws, as the case may be, applicable on the matter.

Verano Perú S.A.C., hereinafter referred to as “The Company” or “Company”, with RUC 20523467892 and address at Calle Fidel Olivas Escudero 123 Urb. Pando ET. I PI 1 San Miguel – Lima – Peru, is responsible for the processing of personal data collected through the Verano.com.pe website. If you need to contact the company in relation to the processing of your personal data, you can do so through the email info@veranoglobal.com or the telephone number (+51) 164094360. The purpose of this policy is to comply with the established in Law No. 29733, Personal Data Protection Law, and its Regulations approved by Supreme Decree No. 003-2013-JUS, which regulate the constitutional right of citizens to authorize the processing of their personal data, as well as to know, update and rectify the information that has been collected about them in the databases or files of public and private entities. The company takes the necessary precautions to protect the information of users and visitors of the Verano.com.co website in accordance with Peruvian and non-Peruvian laws, as the case may be, applicable on the matter.

In Ecuador, the Organic Law on the Protection of Personal Data, published in the Official Registry No. 229 of May 20, 2019 and its respective General Regulations, will apply. Verano del Ecuador S.A., hereinafter referred to as “The company” or “Company”, with RUC 0992739614001 and address at Av. República del Salvador N 36-161 and Av. NNUU, Of. 503 Edificio El Rey Quito — Ecuador, is responsible for the processing of personal data collected through the Verano.com.co website. If you need to contact the company in relation to the processing of your personal data, you can do so through the email info@veranoglobal.com or the telephone number (+57) 601 656 08 72. The purpose of this policy is to provide compliance with the provisions of the Organic Law on the Protection of Personal Data, published in the Official Registry No. 229 of May 20, 2019 and its respective General Regulations, which regulate the constitutional right of citizens to authorize the processing of their personal data. , as well as to know, update and rectify the information that has been collected about them in the databases or files of public and private entities. The company takes the necessary precautions to protect the information of users and visitors to the Verano.com.ec website in accordance with Ecuadorian and non-Ecuadorian laws, as the case may be, applicable to the matter.

In Mexico, the Data Protection Policy will be governed by the Federal Law on Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010 and its Regulations. Verano Ingeniería de México S.A de C.V., hereinafter referred to as “The company” or “Company”, with RFC VIM101208MF2 and address at Calle San Pedro 14, Lomas de San Agustín, México D.F – México, is responsible for the processing of personal data that are collected through the Verano.com.co website. If you need to contact the company in relation to the processing of your personal data, you can do so through the email info@veranoglobal.com or the telephone number (+52) 5585265552. The purpose of this policy is to comply with the established in the Federal Law on Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010 and its Regulations, which regulate the constitutional right of citizens to authorize the processing of their personal data. , as well as to know, update and rectify the information that has been collected about them in the databases or files of public and private entities. The company takes the necessary precautions to protect the information of users and visitors of the Verano.com.co website in accordance with Mexican and non-Mexican laws, as the case may be, applicable on the matter.

 

2. Purposes of the treatment:

The company collects personal data from users and visitors to the Verano.com.co website for the following purposes: (i) to send commercial information and advice related to the products and services offered by the company; (ii) to guarantee and improve the usability of the service, provide technical support, perform maintenance, updates, address incidents, inconveniences, requirements, complaints and claims; (iii) for administrative purposes, such as quotes, billing, collection, orders, purchases, payment management, labor and/or human resources management issues, references, certifications, among others; (iv) to send information about news, news, bulletins; (v) to carry out business intelligence actions, creation of tailored offers, customer prospects, research and market trends. It is important to highlight that the information received by users and visitors by virtue of the above may not be used by them for advertising, promotional or commercial purposes of any kind or for any other activity not related to the Verano.com.co website, except express authorization of the owner of the information.

 

3. Consent of the owner:

The company requests from users and visitors to the Verano.com.co website their authorization to use their personal data provided at the time of registration, or any other data provided to the company at any time, according to the type of link or basis. of data, with the purpose of facilitating the relationship that is established or intended to be established, provision of the requested services, access to some of the services, events, information, among others. By giving authorization, the owner accepts that the personal data provided will be used in accordance with the purposes established in the previous section and in the company’s personal data processing policy. The authorization of the owner will be understood to be granted freely, voluntarily, informed and expressly, and may be revoked at any time by the owner of the data, through a procedure provided for in the company’s personal data processing policy.

 

4. Sensitive data:

The COMPANY will not collect or process sensitive data, understood as those that affect the intimacy or privacy of the owner, such as information on health, sexual orientation, religion, political affiliation, among others.

 

5. Rights of the owners:

If the owner of the information wishes to exercise any of his rights, he must send his request, explaining in a clear and detailed manner the reason for his request, the facts that support it, his contact information, the documents he wants to assert. and your claim(s) to the email info@veranoglobal.com or through the contact form available on the Verano.com.co website. If the claim is incomplete, the interested party will be required within three (3) days following receipt of the claim to correct the deficiencies. After three (3) months from the date of the request, without the applicant presenting the required information, it will be understood that he has abandoned the claim. In the event that the person receiving the claim is not competent to resolve it, he or she will forward it to the appropriate party within a maximum period of thirty (30) business days and will inform the interested party of the situation. Queries will be answered within a maximum period of three (3) business days from the date of receipt. When it is not possible to attend to the query within said term, the Company will inform the interested party, expressing the reasons for the delay and indicating the date on which their query will be attended to, which in no case may exceed the following thirty (30) business days. at the expiration of the first term. In relation to complaints, the Owner or assignee may only file a complaint with the competent authority once the consultation or claim process has been exhausted before the Company or Data Processor, as the case may be. The withdrawal or deletion request will not proceed when there is a contractual duty to maintain it in the Verano Ingeniería LTDA database.

 

6. International transfer:

The company will not carry out international transfer of users’ personal data to third countries. All data will be stored and processed within the territory of Colombia.

 

7. Data security:

THE COMPANY undertakes to implement appropriate technical and administrative measures to guarantee the protection of the personal data of the owners, in order to avoid unauthorized access, loss, destruction, alteration or improper disclosure of said data. To do this, security tools are used that comply with industry standards, such as firewalls, intrusion detection systems, monitoring and access control systems, among others. Likewise, THE COMPANY constantly trains and sensitizes its staff about the importance of the protection of personal data and its appropriate treatment, in order to guarantee the confidentiality, integrity and availability of the information. On the other hand, THE COMPANY will carry out periodic reviews of its security measures to ensure that they remain updated and effective at all times. However, due to the very nature of information technologies and systems, it is possible that risks may arise that cannot be completely mitigated, so THE COMPANY will not be responsible in the event of damages or losses derived from the violation of the measures. security, unless said violation has been caused by negligence or failure of THE COMPANY to comply with its legal and contractual obligations regarding the protection of personal data.

 

8. Conservation period:

Users’ personal data will be valid for 5 years to fulfill the uses and purposes described in the Privacy Policies or in the Terms and Conditions. Adding the above, it is important to mention that once the conservation period has expired, personal data will be deleted from THE COMPANY’s databases in a secure and definitive manner, unless there is any legal obligation that prevents its elimination. Likewise, in the event that the data owner requests the deletion of his or her personal data before the established deadline, said request will be met as long as there is no legal obligation that prevents its deletion and that the deletion of the data does not affect rights of third parties or legitimate interests of the Company or third parties. It is the responsibility of the owners to guarantee the veracity and updating of the personal data provided to THE COMPANY, and if there is any change in them, they must immediately notify the Company so that it can make the corresponding updates.

 

9. Confidentiality:

The company undertakes not to sell, rent or share the personal information of the owners, except in the cases provided for in this personal data processing policy. In this sense, the company may share the personal information of the owners with third parties, as long as said transfer has the purpose of providing the services offered by the company. The owners of the information expressly authorize The company to transfer all or part of the responsibility for the processing of users’ personal information to controlled, controlling and/or linked companies with The company and under conditions that it deems appropriate. The company undertakes to take the necessary steps to protect the confidentiality agreed with the owners of the information. In any case, The company will ensure the appropriate treatment of the personal information of the owners, in accordance with the applicable legal provisions and this personal data processing policy.

 

10. Modifications to the data processing policy:

This PRIVACY AND DATA PROCESSING POLICY may be modified by virtue of the commercial dynamics of THE company and the commercial and legal conditions of the company’s environment. The changes will be communicated to users and visitors via email and in no case will they diminish the efforts of THE company based on the effectiveness in the processing of the personal information for which it is responsible.

 

11. Contact for requests for information or exercise of rights:

Contact for requests for information or exercise of rights related to the processing of personal data is through the email address info@veranoglobal.com or through the telephone number (+57) 601 656 08 72. Users may exercise their rights of access, updating, rectification, deletion and other rights provided for by the applicable regulations on the protection of personal data. Likewise, they may formulate any query or claim related to the protection of their personal data through the aforementioned contact channels.

 

12. Cookies:

THE COMPANY website uses cookies to improve the user experience and provide personalized information about procedures and news that may be of interest to you. These cookies allow us to know the user’s needs, tastes and preferences in order to offer relevant and useful benefits through the platform. It is guaranteed that the information collected through cookies will be used only for internal purposes and will not be shared with third parties, in compliance with the privacy and personal data processing policies.